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Frequently Asked Questions

The fee for each transaction consists of two parts, which are charged at different points of the payment process, namely the transaction processing fee and the payment method handling fee.

As a payment service provider platform, Superpay is committed to providing payment solutions across the globe. More than 100 payment methods enable businesses to collect payments across all channels.

Superpay offers collection services in about 100 countries/regions, including Australia, Brazil, Hong Kong, India, Indonesia, Italy, Japan, Peru, Philippines, Poland, South Korea, Taiwan, Thailand, United Kingdom, United States, Vietnam and more.

We employ a multi-layered anti-fraud strategy that includes efficient authentication, real-time monitoring of unusual activity, user education and cross-referencing of information to ensure the security and trustworthiness of our platform.
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